Contact Open Nano Banana

Contact Support

For help with your Open Nano Banana account, credits, billing, generation tasks, uploads, or downloads, email support@opennanobanana.org.

Signed-in users can also submit and track support tickets from the support area in their account.

What To Include

To help us respond faster, please include:

• Your account email address.
• The task ID or order ID, if relevant.
• A clear description of the issue.
• Screenshots or error messages, if available.
• The browser, device, and approximate time the issue occurred.

Response Expectations

We review support requests as quickly as possible. Billing, account access, failed generation, and payment issues are prioritized because they can affect paid usage or access to generated files.

Privacy and Data Requests

For privacy, account data, or deletion requests, email support@opennanobanana.org and include the account email address connected to your request.

Partnerships and Business Questions

For product partnerships, media questions, or business inquiries, contact support@opennanobanana.org with a short summary of the request.