Privacy Policy
How Open Nano Banana handles account, billing, and AI generation data.
Last updated: 2026-06-11
Introduction
Open Nano Banana is an AI generation SaaS for prompt, image, and model discovery workflows. This Privacy Policy explains how we collect, use, and safeguard information when you create an account, buy credits, upload reference images, or generate creative outputs.
Information We Collect
We collect the following types of information to provide and improve our service:
- Account Information — Your name, email address, and authentication details needed to operate your account.
- Generation Data — Prompts, generation settings, uploaded reference images, output metadata, credit usage, and task status.
- Usage Data — Information about how you interact with the service, including features accessed, frequency of use, and interaction patterns.
- Device Information — Device type, operating system, and browser type, used to optimize compatibility and performance.
- Cookies — Small data files stored on your device to remember preferences and improve your experience.
- Payment Information — Billing details handled by trusted third-party payment processors. We do not store full card numbers on our servers.
How We Use Your Information
We use the data we collect to:
- Provide, maintain, and improve the service.
- Process AI video generation jobs, reference image uploads, credit balances, and downloads.
- Process transactions and send related confirmations.
- Send technical notices, security alerts, and support messages.
- Respond to your questions, feedback, and support requests.
- Detect, prevent, and address fraud and abuse.
Data Sharing
We do not sell your personal information. We may share data only in these limited cases:
- With trusted operations partners who help us run the service, under confidentiality agreements.
- With infrastructure, storage, email, analytics, and payment systems only as needed to deliver the product.
- To comply with legal obligations or respond to lawful requests from public authorities.
- To protect our rights, property, or safety, or that of our users.
Data Security
We implement industry-standard security measures including encryption in transit, access controls, and regular reviews. No method of transmission over the Internet is 100% secure, but we work continuously to protect your information.
Your Rights
You have the right to access, update, export, or delete your personal information. You can do this through your account settings or by contacting us at the email address below.
Changes to This Policy
We may update this Privacy Policy from time to time. We will notify you of any material changes by updating the date at the top of this page and, where appropriate, sending a notice through the service.
Contact Us
If you have questions about this Privacy Policy, contact us at support@opennanobanana.org.